Jet Airways has introduced #JetAdvance where guests get the flexibility to change their booking to an earlier flight for a nominal fee.
This customer-friendly initiative is applicable for flights across Jet Airways’ domestic network and offers guests the chance to travel on reschedule their journey by traveling in an earlier flight. This new facility will help guests in reaching their destination ahead of schedule with greater ease and convenience.
This facility will be applicable for flights with the departure time difference of a maximum of 4 hrs. Guests are required to be physically present at the airport for managing the booking. The request for time change will be confirmed at the check-in counter and is subject to availability of seats and for a fee of INR 1,000 per guest per flight.
This new feature is not applicable for air passengers booked under group fares.
Gaurang Shetty, the whole-time director, Jet Airways, shared: “The comfort and convenience of guests is our utmost priority. This new feature demonstrates Jet Airways’ continued commitment to the ‘Guest First’ philosophy. We understand the need of guests having to save precious time while traveling between important engagements. With the introduction of this feature, Jet Airways has yet again raised the industry benchmark for customer experience.”